Friday, May 25, 2012

Devices' embrace of disabled community is improving, but big challenges lie ahead

Brothers Adam, 10, left, and Brendan Koeppl,11, have autism and use an iPad to help with their motor skills, eye/hand coordination, learning facial/verbal expressions and learning to verbalize wants and needs. (Photos by Teesha McClam, Dayton Daily News/Special to The Denver Post)

When the iPad debuted two years ago, there was lots of talk about whether people beyond the iPhone and Mac faithful would use such a thing.

But it became very clear to a particular group of people ? advocates for those with autism spectrum disorders ? that the device could be a new tool for communication and education in that community, something perhaps even Apple didn't foresee. Some autism-related apps aid conversation between parents and children, while others help with learning words or social skills.

In fact, there are now so many autism-related apps for the iPad and other iOS devices that there's "Autism Apps," an app that provides a comprehensive list.

Kel Smith, a blogger, consultant and founder of the Philadelphia-based technology accessibility company Anikto LLC, has been studying technology shifts like this one for a book he's working on, "Digital Outcasts: Moving Technology Forward Without Leaving People Behind."

It revolves around "accessibility," the idea that websites, apps, hardware and other technology should be designed in ways that do not shut them out to those with disabilities including blindness, hearing loss and other physical limitations.

But the concept of the book is changing as Smith works on it.

"I went in with the premise that there's entire populations of people who are being left behind; they're not being considered. Then I realized, they're the ones driving the innovation and moving it forward. They're forming their own solutions at this very grassroots level."

Smith's company Anikto (the word is Greek for "Open") has for years been advocating more accessible web design, hardware and software. In recent years, he says, tech companies are realizing that they're leaving money on the table by not making their sites or products accessible.

"Ten years ago, I was being laughed out of boardrooms for bringing up that we should make things accessible," Smith says. "Now, there's a

Adam and Brendan play HalfBrick-Fruit Ninji on their iPad to help with their motor skills and eye/hand coordination.

greater recognition that there's a market for this type of stuff and it's not just what we do on a secular level."

The idea is that designers should think about accessibility because it's in their own best interests ? in addition to being altruistic.

For companies selling products online, for instance, "You have to understand that people who have a disability that prevents them from leaving the home will be shopping from home. You don't want to have barriers (to) that purchasing decision," he says.

What's more, the cost for individuals and nonprofits to create their own web design tools and apps is falling, making it easier than ever for technology for the disabled to be distributed and for communities online to get the word out about them.

Another big shift is that for years, accessibility was largely focused on how the web is viewed on computers, how the online world interacts with computers, and mice and text-to-speech devices.

But now, much of people's web browsing is moving to mobile devices like smart phones, which have much smaller screens. We're also being introduced to personal tech like Microsoft's Xbox 360 Kinect, which relies on gestures and movement.

These new interfaces can be a double-edged sword. They provide "a whole new array of possibilities," Smith says, "and a whole new array of problems... We're almost back to square one in terms of web accessibility."

Improvements in tech accessibility are likely to benefit an increasing number of people as aging baby boomers will soon dictate the demand for devices suitable for people with limited motor skills, hand-eye coordination, poor vision and hearing.

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